Chief Administrative Officer
 

Tracy Woodrow serves as Chief Administrative Officer (CAO) for M&T Bank. As CAO, she oversees M&T’s Banking Services, Buffalo Promise Neighborhood (BPN), Corporate Services, Human Resources, and The Office of Sustainability. Previously, Tracy held the position of Chief Human Resources Officer (CHRO), focusing on staffing, recruiting, leadership development, compensation, benefits, and employee relations for more than 22,000 employees across the Northeastern U.S.
 

In her current role, Tracy is responsible for leading M&T’s culture of diversity and inclusion alongside M&T’s CHRO and Chief Diversity Officer. This includes helping drive the company’s focus on racial equity in senior management through hiring, development, promotion, and sponsorship. Deeply committed to improving the lives of others, she personally mentors and sponsors M&T employees and serves as the executive sponsor of M&T’s Native American Employee Resource Group. She is also a member of M&T’s Diversity & Inclusion Council, which spearheads efforts that enable M&T to meet the needs of its diverse employees, customers, and communities.
 

Tracy joined M&T in 2013 as Bank Secrecy Act officer, responsible for overseeing the enterprise-wide anti-money laundering program. In 2018, she was invited to testify before a U.S. Senate sub-committee to help U.S. banks better fight terrorism and money laundering. Before joining M&T, she worked as in-house counsel and a senior compliance leader with HSBC Bank USA, NA, focusing on commercial, anti-money laundering, and employment law matters.
 

Tracy serves as a board member of Buffalo Prep, an organization that advocates for educational access and equity and provides programming to academically ambitious scholars of color. In addition, she is the chair of the board of directors of the Westminster Foundation, which offers a range of educational and family support services on the East Side of Buffalo. She is also a 2019 graduate of Leadership Buffalo.
 

She holds a JD from Boston College Law School and a bachelor’s degree in political science from the State University of New York at Albany.