Christopher E. Kay is Senior Executive Vice President and Head of Enterprise Platforms at M&T Bank. In this role, Chris leads the bank’s enterprise functions, strengthening and scaling M&T’s core capabilities and creating greater operational effectiveness. Chris’s enterprise accountability includes digital and payments, marketing and communications, bank-wide strategy, transformation, and partnerships. He is a key member of M&T’s executive leadership team responsible for the company’s strategic direction under the leadership of M&T Bank Chairman and CEO René Jones.
Previously, Kay led the consumer banking, business banking and mortgage businesses for M&T, overseeing more than 1,000 branches across the bank’s footprint.
Kay joined M&T in November of 2018 after serving as Chief Innovation Officer at Humana. As a member of the management team there, he led efforts to create a new kind of integrated care with the power to improve health and well-being and lower costs for customers.
Prior to that, he was the Managing Director of Citi Ventures, where he led Citi’s corporate venture capital efforts globally, as well as Citi’s efforts to redesign and scale a new customer experience across consumer banking and private banking businesses. Previous roles included a number of senior operating roles at Target.
He earned a Bachelor of Science from University of Wisconsin-Madison and a Juris Doctorate from the University of Minnesota Law School.