BUFFALO, N.Y., March 17, 2016 -- M&T Bank has been recognized by Greenwich Associates with 10 Greenwich Excellence Awards for Small Business Banking — six national and four regional honors — for providing excellent banking products and services to small business customers.
Greenwich Associates surveys small businesses annually about their overall satisfaction with their bank, the capability of their relationship manager, the bank's treasury management services and a number of other service categories.
"Understanding the needs of small business customers and helping them succeed has always been an important part of our mission. Our relationship managers are central to delivering on that mission, because they are out there listening to and assisting customers every day. It is also gratifying to us when a respected third party like Greenwich Associates captures our customers' experiences and recognizes our efforts," said M&T Senior Vice President for Business Banking Neil Hosty.
The success of the bank's relationship managers with customers was recognized with national Greenwich Excellence Awards in several categories, such as: Relationship Manager Performance; Industry Expertise; and Advice to Help My Business Grow.
Small business banking has historically been one of M&T's core strengths. The bank ranks as the 7th largest U.S. Small Business Administration lender in the nation, based on the total number of loans made through the SBA's loan guaranty programs and has been the leading SBA lender in many of its largest markets.
As M&T grows, the bank looks to expand its small business lending activities in the communities it serves. After acquiring Hudson City Savings Bank in November, giving M&T its first retail branches in Connecticut, M&T was then named "Lender of the Quarter" by the Connecticut SBA District.
"We are excited for the opportunity to further expand our strong small business programs in the communities of Connecticut, New Jersey, and the greater New York City metro area. The addition of 135 former Hudson City branches increases our ability to deliver needed capital and technical assistance, to help more businesses grow and create local jobs," Hosty said.
About the Greenwich Excellence Awards Methodology
Greenwich Excellence Award winners were determined at a National level and in four geographic regions: Midwest, Northeast, South, and West. To qualify for consideration for the National awards, each winning bank had to have a minimum of 40 clients that responded to the survey. To qualify for Regional awards, each winning bank had to have a minimum of 30 clients responding in the region. Greenwich Excellence Award selection is based on Top Box ratings on Greenwich Associates 5-point evaluation scale. The banks selected must receive a statistically significant proportion of "Excellent" ratings relative to the overall mean (at a 95% confidence level.)
About M&T Bank Corporation
M&T is a financial holding company headquartered in Buffalo, New York. M&T's principal banking subsidiary, M&T Bank, operates banking offices in New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and the District of Columbia. Trust-related services are provided by M&T's Wilmington Trust-affiliated companies and by M&T Bank.
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