BUFFALO, N.Y., Feb. 6, 2014 -- M&T Bank (NYSE: MTB) has been recognized by Greenwich Associates with 14 Greenwich Excellence Awards — nine national and five regional honors — for providing excellent small business and middle market banking products and services.
Both M&T's middle market and small business banking divisions were recognized for Overall Satisfaction of clients. This is the 5th consecutive year the bank has earned multiple Greenwich Excellence Awards.
"We've always placed a great emphasis on serving the small business and middle market companies that play a vital role in our communities," said Kevin Pearson, M&T Bank Vice Chairman and Executive Vice President for Commercial Banking. "We continue to look for opportunities to serve those businesses and were proud to grow our commercial loan portfolio by nearly $1 billion last year to $18.7 billion at the end of 2013."
In the national categories for small business and middle market banking, M&T Bank received Greenwich Excellence Awards for:
- Overall Satisfaction – Small Business and Middle Market
- Likelihood to Recommend – Small Business and Middle Market
- Financial Stability – Middle Market
- Investment Banking – Middle Market
- Personal Banking Satisfaction – Small Business
- Relationship Manager Capability – Small Business
- Treasury Management, Overall Satisfaction – Small Business
M&T also won five Northeast Regional and South Regional small business and middle market banking awards in:
- Overall Satisfaction - Small Business, Northeast and South Regions
- Overall Satisfaction – Middle Market, South Region
- Treasury Management, Overall Satisfaction – Middle Market, Northeast Region
- Treasury Management, Overall Satisfaction – Small Business, Northeast Region
M&T is the nation's 5th largest provider of U.S. Small Business Administration (SBA) loans and the leading SBA lender in most markets in its footprint, including the SBA Districts of Baltimore, Buffalo, Delaware, Philadelphia, Syracuse and Washington, D.C.
"Our relationship managers work hard to provide SBA loans and other financial services to our small business owners to help them plan and manage their businesses successfully," said Janet Coletti, Senior Vice President for Business Banking at M&T.
About the Greenwich Excellence Awards
In 2013, Greenwich Associates surveyed nearly 14,000 middle-market companies and over 450 mid-corporates, with annual revenues of $10 to $500 million and $500 to $2 billion, respectively, about their banking relationships. Respondents were asked to name the banks they used and to rate these providers in a variety of product and service categories. Banks that received customer ratings above those of competitors by a statistically significant margin at a 95% confidence level were named Greenwich Excellence Award Winners.
In 2013, Greenwich Associates surveyed more than 17,000 small businesses with annual revenues of $1 to $10 million. Respondents were asked to name the banks they used and to rate these providers in a variety of product and service categories. Banks that received customer ratings that topped those of competitors by a statistically significant margin at a 95% confidence level were named Greenwich Excellence Award Winners.
About M&T Bank
Founded in 1856, M&T Bank Corp. (www.mtb.com) is one of the 20 largest U.S. commercial bank holding companies, with more than $85 billion of assets and more than 700 branch offices in New York, Pennsylvania, Maryland, Delaware, Virginia, West Virginia and Washington, D.C.
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